The Serial Number purchased must be activated within 12 months. The codes generated from this activation will only work on the software version released at the time of activation.
How do I purchase your software?
The easiest way is to purchase online. Our online purchasing is secure and we accept VISA, Amex and MasterCard credit cards
How does purchasing work. What is the process?
Purchasing and registering is an easy process that involves 4 simple steps:
Purchase - Purchase the software online. You do not need to wait for a physical CD. You just purchase a "license" for the software. You get a 13 digit license serial number on the web page after you purchase or by email within seconds after you click purchase.
Download & Install - If you do not already have the trial version you need to download the program. Downloading is quick and should take less than a minute on normal connections. You can skip step if you already have the trial installed. With all our programs the trial version is the actual version of the program that just has not yet been activated.
Activate – Activate the software by calling the TFN or follow the instruction manual.
What restrictions apply to the license?
If the license is named as an "Installation License" the main restriction is you need to purchase one license serial number for each computer that the program runs on.
Can I move the software or reinstall the software in future?
Within reason - yes. As long as the software does not continue to run on the old computer you can install the software on a new computer. As a piracy control measure we do limit the number of installations to 2 times in any 12 month period.
Are volume discounts available for software purchases?
Yes. If you purchase 5 or more licenses then volume discounts will be applied automatically. See below:
These discounts are applied to product license costs after any special offers, promotions or discounts have been applied. Discounts will be applied to product licenses only.
Standard Volume Discounts
Can you negotiate further on pricing?
Unfortunately no. Because our sales system is fully automated we cannot adjust or vary pricing for individual customers.
I purchased one of your software products several days ago and I would like to purchase another one. Can I have them bundled?
No. Bundled pricing is only available when the software products being purchased are bought at the same time.
Why is the pricing displayed different to when I saw it previously?
There are a number of possible reasons.
A special offer might have expired.
You might have previously seen the link through a link or with a cookie which entitled special pricing or discount coupon. For example a reseller account.
Our marketing team might have decided to change pricing. We reserve the right to change pricing at any time (but we rarely do).
In all circumstances the pricing cannot be changed or negotiated - you are charged what you see.
Will sales tax / GST / VAT be added?<
USA customers: No, except for CO residents where sales tax varies by ZIP Code European customers: Varies by country Australian customers: Yes - GST of 10%
What credit cards do you accept?
Customers may purchase software online using either a VISA, Amex or a MasterCard credit card. What is the "CVV"? How do I find mine?
The Card Verification Value (CVV), is a system the credit card companies are introducing to help protect against fraud. It is a code 3 digits long that is calculated from the data on the magnetic strip and cannot be forged by simply knowing the credit card number. This makes it harder (if not impossible) for people to make up random credit card numbers and hope they will work.
Your CVV number may be found in the following locations:
Visa: On the back of the card in the signature strip, following the whole card number.
Amex: On the front of the card consist of 4 digits
MasterCard: On the back of the card in the signature strip, following the card number.